Communication
Every notification, thoughtfully crafted
Mail engine
From template design to delivery tracking — Masar handles the entire lifecycle of workflow communications. Bilingual, branded, and reliable.
Templates
Design once,
communicate everywhere
The template engine uses EJS syntax — a familiar, powerful templating language that lets you embed dynamic variables, conditionals, and loops directly in your email content. Pull form data, user context, workflow status, and any custom field into beautifully formatted notifications.
Dynamic Variables
Access form data, current user context, workflow state — any field becomes a template variable
Bilingual Templates
Full Arabic and English support — every email, every language, respecting RTL and LTR layouts
Live Preview
See exactly how your email will render before sending — with real data, in real time
Branding
Custom themes for
every tenant
Email themes are complete HTML templates that wrap your content. Each tenant can have their own branded theme — logo, colors, footer, typography. Create themes in DRAFT, preview them, then set to ACTIVE when ready. Multiple themes per tenant for different communication types.
Theme Management
Create, preview, and manage email themes with full HTML control — ACTIVE, INACTIVE, and DRAFT states
Multi-Tenant
Each organization gets their own branded communication — one platform, many identities
Template Versioning
Track template changes with status management — never lose a working template to an untested edit
Infrastructure
Reliable delivery, built in
Multiple SMTP Servers
Configure multiple SMTP servers with TLS, authentication, and timeout settings — active/inactive toggle for easy failover
Queue & Retry
Priority-based async queue with configurable retry logic (default 3 attempts), CC/BCC support, and batch processing
Delivery Tracking
Complete email logging — from/to/cc/bcc, delivery status, error messages, timestamps, and metadata for every message
Related Features
Explore more of what Masar offers
Communication that just works
Stop worrying about email delivery. Masar handles templates, themes, queuing, retries, and tracking — so your team can focus on the work that matters.
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